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Privacy Policy

Last updated: April 10, 2026

Your privacy matters to us. Verydex is committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Account Information — your name and email address provided during registration.

Transaction Data — wallet top-up amounts, payment references, and service purchase history.

Usage Data — IP address, browser type, device information, and pages visited for security and analytics.

SMS Activity — phone numbers rented, services used, and verification attempts (not the content of messages).

To create and manage your account and authenticate your identity.

To process wallet transactions and maintain accurate financial records.

To provide, operate, and improve our SMS verification services.

To communicate important updates, security alerts, and service notifications.

To detect, investigate, and prevent fraudulent or unauthorized activity.

To comply with legal obligations and respond to lawful requests.

We do not sell, rent, or trade your personal information to third parties.

SMS Providers — we share minimal required data (phone number requests) with our third-party SMS partner providers solely to fulfil your service requests.

Payment Processors — transaction data is shared with our payment gateway partners to process payments securely.

Legal Compliance — we may disclose information if required by law, court order, or to protect the rights and safety of our users.

Wallet balances and transaction histories are stored securely on our servers.

We do not store your full card numbers or bank account details — these are handled directly by our payment processors.

Financial records are retained for a minimum of 7 years to comply with applicable financial regulations.

We implement industry-standard encryption (SSL/TLS) for all data transmitted between your browser and our servers.

Account passwords are hashed using bcrypt and are never stored in plain text.

Access to user data is restricted to authorised personnel only on a need-to-know basis.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

Active account data is retained for as long as your account remains open.

Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

Transaction records and logs may be retained for up to 7 years for regulatory compliance.

Anonymised, aggregated analytics data may be retained indefinitely.

Access — you may request a copy of the personal data we hold about you.

Correction — you may request correction of inaccurate information in your account.

Deletion — you may delete your account at any time via Account Settings.

Portability — you may request an export of your transaction history.

Objection — you may object to certain uses of your data by contacting our support team.

We use essential session cookies to keep you logged in and maintain your preferences (such as dark/light mode).

We do not use third-party advertising cookies or sell browsing data to advertisers.

You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by posting a notice on the platform. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our support team through the Help & Support section in your account settings or via our official Telegram channel.

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